Hello,i bought one of your money prepaid card via walmart as i needed to pay a on line...

GetHuman835885's customer service issue with Green Dot from June 2018

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The issue in GetHuman835885's own words
Hello,i bought one of your money prepaid card via walmart as i needed to pay a on line bill,i was advice that the walmart money card would be suitable for the perpose. while i was registering the card on the ***june***** the automated machine was prompting me the steps to fellow which i did, but it did not promt me to create a user mame pin for loging in perpose. What it did was ask me to verify mt identity by saking for the card * my ssn* then respond saying, unable to verifying your identy and told the card is for temporary ues only and after using up my ballance of$*** the card will be useless.*I made several attemp to use the to pay my bill online with no result, i tried to talk to customer rep with no result.What must i do *to speak to a representative , i have tried every thing on your web site. you can call me at ***-***-****
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Green Dot

Customer service issue
Reported by GetHuman835885
Jun 30th, 2018 - 10 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman835885 started working on this issue
Jun 30th, 2018 4:57am