GetHuman-riccilde's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman-riccilde's own words
I need the FRAUDULENT CHARGES reimbursed to my account. ... REPORTING FRAUDULENT CHARGES ON MY GREENDOT ACCOUNT. **My purse was stolen a couple months ago... During this time frame, my tax return was direct deposited to my green dot account. The person who stole my purse also got away with other credit cards, my .CA.D.L., my child support check, which was also reported and it was fraudulently cashed. The person or persons who stole my purse also spent my tax return of about $****.**. I am writing to dispute these charges as I Ricci Denton did NOT authorize any of these charges. I have been patiently waiting for my tax return as I have many bills that I need to get paid. I do not know the person who stole my purse, however I am seeking that Green Dot please replace these funds to my account since I did not authorize the transactions in this case. I have also already filed a dispute via telephone with a John at Green Dot and my *Case * - *********. I was informed that my new card would be deliver via mail in * business days, and that my funds should be available in ** business days. I can be reached at (***) ***-**** or via email.*Ricci Leanne Denton**** Wilson Ave *Bakersfield CA. *********-***-********-***-********************.
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Green Dot

Customer service issue
Reported by GetHuman-riccilde
Jun 26th, 2018 - 6 mons ago
I have an issue with Green Dot too
Seen by 5 customers so far
Similar issue to 6909 others
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Items needed
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Last 4 of SSN
GetHuman-riccilde started working on this issue
Jun 26th 3:10am
GetHuman-riccilde indicated the issue is not fixed yet.
Jun 26th 3:17am