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Account holder name, Billing address, DOB, and Last 4 of SSN
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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman808516's own words
On ********** I went to a store here in my town and purchased a green dot moneypak for the amount of $*** and about an hour after I purchased the moneypak I tried to add it onto my card and it said deposit failed I tried it * times then it said the number of attempts had been reached so I waited till the next morning and tried to do it again and it told me that the moneypak had already been used but it was not loaded onto my card I am the only one that had access to the moneypak number so I would like to kindly ask what can be done and is there any possible way of getting that money back it really put me in a bind on my bills and it was all the money I have is there anyway anyone can assist me and help me figure out what happened to my money?
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