I lost my card I had another one on file,don't have either card the automated thing whe...

GetHuman729524's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman729524's own words
C ... I lost my card I had another one on file,don't have either card the automated thing when I type my as in asks which card to stop,don't know the last * numbers,my card will have $****.** on it tomorrow,so nerdier stoped,anybody can go to McDonald's or **cent store anywhere where they can swipe with no pin,and I need a card sent,I don't have money for another card plus the** dollar deposit , green dot has been great over many years BUT the automated system has big flaw if you have more then * card the back up as will not get you to your acct if you don't no number,I need to talk to live person,this is ridiculous, something goes wrong with theft here,I'm trying to talk to somebody and there's no way,green dot responsible of theft happens here,I need live help,now!
I finally got through on another * to operated and it was canceled and card was sent out, greendot came through but at first not being able to get into my act and talk to live person with NY ssi just released was nerve racking. They told me there were technical difficulties they couldn't get in my act either it say to them more then one card on file called back * times found * through friend flaw in system needs to be changed if you have more then * card and don't no the * t he SS will not get you in now what, I didn't know what to do this must have happened to other people oh here the *
I have an issue with Green Dot too
How GetHuman729524 fixed the problem
When you have more then one card and lose them when you call the **** it will ask for * or SS and say we see you have another card on file what are the last * dodgersm
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Green Dot

Customer service issue
Reported by GetHuman729524
May 29th, 2018 - 2y ago
I have an issue with Green Dot too
Fixed
GetHuman729524 shared how to fix
Seen by 15 customers so far
Similar issue to 311 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman729524 started working on this issue
May 29th, 2018 10:37pm
GetHuman729524 confirmed the issue is fixed. Hooray!
May 31st, 2018 5:47am
GetHuman729524 confirmed the issue is fixed. Hooray!
May 31st, 2018 8:54am
GetHuman729524 confirmed the issue is fixed. Hooray!
Jun 1st, 2018 8:29am
GetHuman729524 confirmed the issue is fixed. Hooray!
Jun 18th, 2018 4:19am
GetHuman729524 confirmed the issue is fixed. Hooray!
Jun 18th, 2018 4:36am
GetHuman729524 confirmed the issue is fixed. Hooray!
Jun 21st, 2018 3:15am