I have a card that got cancelled because I was new to Green Dot and I tryed to over load my limit . I got payed from my job every two weeks and I tryed to load it on my card not knowing it was a limit . I was told my card was cancelled but I can get my money off that card which was $***.** this was November * **** . I sent my photo ID and the last three loads to a email a customer service representative gave me and they said I would get a check in the mail but I never got a check . And money is still being took out my card that was cancelled for the monthly payment it is now $*** on the card . Will I get my money off this card or will they just continue to take monthly payments off it until it's all gone .
GetHuman-romeoro did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-romeoro fixed the problem
We are waiting for GetHuman-romeoro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.