I have a card that got cancelled because I was new to Green Dot and I tryed to over loa...

GetHuman-romeoro's Complaint issue with Green Dot from May 2018

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The issue in GetHuman-romeoro's own words
I have a card that got cancelled because I was new to Green Dot and I tryed to over load my limit . I got payed from my job every two weeks and I tryed to load it on my card not knowing it was a limit . I was told my card was cancelled but I can get my money off that card which was $***.** this was November * **** . I sent my photo ID and the last three loads to a email a customer service representative gave me and they said I would get a check in the mail but I never got a check . And money is still being took out my card that was cancelled for the monthly payment it is now $*** on the card . Will I get my money off this card or will they just continue to take monthly payments off it until it's all gone .

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Green Dot

Complaint issue
Reported by GetHuman-romeoro
May 5th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 34295 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-romeoro started working on this issue
May 5th, 2018 11:54pm
GetHuman-romeoro indicated the issue is not fixed yet.
May 7th, 2018 1:13am
GetHuman-romeoro indicated the issue is not fixed yet.
May 7th, 2018 1:22am