I have a card that got cancelled because I was new to Green Dot and I tryed to over loa...
GetHuman-romeoro's Complaint issue with Green Dot from May 2018
13 views | 34295 similar | 0 following
Help with my Green Dot issue
GetHuman-romeoro's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
I have a card that got cancelled because I was new to Green Dot and I tryed to over load my limit . I got payed from my job every two weeks and I tryed to load it on my card not knowing it was a limit . I was told my card was cancelled but I can get my money off that card which was $***.** this was November * **** . I sent my photo ID and the last three loads to a email a customer service representative gave me and they said I would get a check in the mail but I never got a check . And money is still being took out my card that was cancelled for the monthly payment it is now $*** on the card . Will I get my money off this card or will they just continue to take monthly payments off it until it's all gone .
GetHuman-romeoro did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-romeoro fixed the problem
We are waiting for GetHuman-romeoro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.