Google Customer Service Issues

While signing up for the free trial of Google Workspace, I encountered an issue during the domain verification process. Despite signing in on my domain provider's website, I wasn't redirected back to Google, and later found out my personal email was already registered. When attempting to sign in with the email, I was blocked due to it not being a Workspace account. Since I hadn't completed setting up my account or creating a business email, I'm unable to access Workspace or restart the process. Trying a different personal email didn't work as my domain is linked to the original email. I'm struggling to find a solution to this problem and would appreciate any guidance.

Dear Sirs, I am facing a frustrating issue where my business, “Baldassini Fine Art,” seems to be inadvertently sharing information with “Addison Art Gallery” on Google. Despite my legitimate business as an artist for over 15 years, my Google listing shows the wrong details of Addison Art Gallery instead. I need help correcting this as my art sales are crucial for my income in retirement. Addison Art Gallery claims they are unaware of how this happened and are willing to assist in resolving the confusion. I am currently suspended due to "Suspicious Activity," which is erroneous, and I believe a simple adjustment of the information would suffice. I am unsure of the necessary steps to rectify this situation, including whether to remove the incorrect profile, transfer ownership, or wait for a verification postcard. I am disappointed with the lack of direct customer service from Google to address this promptly. I appreciate any assistance in resolving this issue promptly. Thank you, Paul Baldassini

After resetting my phone to factory settings, I encountered issues trying to restore it through Google. Despite entering my password correctly, I still couldn't access my account and got locked out for 3 days. Upon regaining access, I managed to reset the password but faced difficulties with the 2-step verification process. The verification code sent to my phone interrupted the process, creating a frustrating cycle. I attempted to receive texts instead, but that also failed. I need assistance to resolve this to avoid another 3-day lockout. Thank you, J.

I am experiencing an issue with Google Maps inaccurately displaying my address. In Utah, the directional indicators (North, South, East, West) are crucial as some areas rely solely on these rather than street names. Our address, [redacted] North [redacted] East, is consistently leading individuals to an incorrect location on Google Maps, specifically redirecting them to [redacted] N Gilbert Circle instead. This mistake has caused confusion and misdelivered packages. Even attempts to input [redacted] [redacted] E Orem UT without the North have led to the same erroneous location. Despite reporting the problem to Google Maps and receiving confirmation emails of resolution, the issue persists. It is imperative for our address to be accurately represented on the map to prevent further misdeliveries. Additionally, the non-existent location of [redacted] Gilbert Circle must be removed from Google Maps to alleviate confusion further.

I've been dealing with a hacking issue on my various devices, and I'm struggling to reach anyone at Google for help. My phone, tablet, and watch were all reset, and both Samsung and T-Mobile have indicated that Google was the target of the hack. I'm looking for reimbursement for the items I purchased and the money taken from my accounts due to this security breach. Despite having two-step verification, my new Google account is consistently compromised. My personal information and Gmail accounts have been compromised, leading to these issues. I'm unable to receive proper communication due to my email being down, and my phone is only accepting scam calls and texts. All my devices are connected to Gmail accounts. Any assistance would be greatly appreciated.

Hello, I am seeking assistance with deactivating the two-step verification on my Google accounts: [redacted], [redacted], and [redacted] My mobile phone was recently stolen, and I am unable to log in to my accounts as it requires a verification code. Unfortunately, I have also lost my backup verification code. This situation is concerning as my accounts contain important documents related to my bank and university. I kindly request guidance on how to regain access to my accounts under these circumstances. I have attached my ID proof for verification which is linked to my Gmail account [redacted] Thank you for your prompt attention to this matter.

Hello, I am seeking assistance regarding my Google account. The email associated with it is [redacted] My main Google ID is [redacted], with a password set as 04october1993 and a date of birth of 04/10/[redacted]. I had enabled two-step verification on my mobile, which has since been stolen. When I attempt to access my account on a different device, it prompts for a verification code. Additionally, my phone number, [redacted], has changed ownership. This Google account is crucial as it contains vital information related to my bank and university documents. Unfortunately, I have also misplaced my verification backup code. Any help in resolving this matter would be greatly appreciated. I have attached my ID for verification purposes, associated with the email [redacted] Thank you.

I attempted to access my Gmail account, [redacted], but kept receiving an incorrect password message. I clicked on "forgot password" and received a code on my phone. After entering the code, I was prompted to provide verification through my [redacted] account or an inaccessible alternate email. I opted to use my daughter's email. Google sent a verification code to my daughter's email, stating: "Google received a request to use this email address to help recover Google Account [redacted] [redacted] Enter this code when asked for it to show that Google can reach you at this email address." I am unsure where to enter this code. My priority is recovering the account because of important photos stored there. Despite following the steps, I am stuck in a loop requesting codes sent to alternate places I cannot access.

I am experiencing difficulty accessing my primary email account as I no longer have access to the old phone number associated with it or the backup email. Although I have a secondary phone number linked to the account, Google does not offer me the option to receive a verification code on that number. After multiple unsuccessful attempts, I am now locked out of the account and facing a waiting period. It is critical for me to regain access to this email account promptly to retrieve important contact numbers and access other accounts associated with it.

I misplaced my cellphone and replaced it with a new one on a different network. Unfortunately, I can't set up this new phone because I've forgotten my Google password. The reset process sends a code to my old phone, which I no longer have access to. Despite following the support team's instructions, I haven't received any contact within the promised 6-hour window. I'm seeking assistance on setting up my new phone without my forgotten Google password.

I am the Thatsallfloks account holder. I am having trouble logging in since I changed my phone number. I need to receive a code at my email address, [redacted], to access my account. Despite having the correct email and password, I can't log in because the code is being sent to my old mobile number, which I no longer have. I have tried this process multiple times with no success. Kindly send the code to my email address for me to access my account smoothly. Thank you.

I recently changed my password, but I made a mistake with it and got locked out of my account. I've been trying for four days to recover it, but the recovery page is not helpful because it requires verification through text and email. However, I cannot access my Gmail account for the email verification step. I am in desperate need of assistance and would like to speak with a live person. The email I am locked out of is [redacted] I am looking for a solution to this problem as soon as possible. I am willing to provide any necessary information to verify my ownership of this account. Thank you.

For weeks, I have been attempting to recover my Google email account, [redacted] I receive verification codes to confirm my identity when selecting "I forgot my password." However, after entering these codes, I am prompted to provide further verification. Despite creating a Yahoo email account to receive another code, the process led back to sending a code to the Google email I am unable to access. Subsequently, I received a text confirming my request for account recovery, but after waiting 48 hours as instructed, no progress was made. Urgently, I seek assistance to resolve this issue as I have time-sensitive emails that require attention. I am aware that my email has appeared on the "dark web" according to my Experian account and has faced multiple hacking incidents. Additionally, I need guidance on implementing two-step verification for security measures. Your prompt help in addressing these matters is greatly appreciated. Thank you in advance.

Hello, I established my YouTube channel in [redacted] using my university Google account, [redacted] During that time, I was a student, and later transitioned to a teacher. As I am no longer affiliated with the university, the account has been disabled, resulting in me losing access to my YouTube channel. I am seeking permission for my alternative Google account, [redacted], to gain control of the channel. I have attempted to verify ownership of both Google accounts. Prior to the deactivation of [redacted], I sent an email to [redacted] granting permission for the latter account to manage the channel. I sincerely hope this issue can be resolved swiftly, as I have invested significant time and effort into developing the YouTube channel and wish to retain it. Thank you for your assistance.

I recently reviewed my order history and noticed that I have been charged twice this month for the same Life360 subscription, each for $10.85. Upon further investigation, it seems that I have been double billed every month since I first downloaded the software in November [redacted]. I am confused as to why this occurred and would like assistance in canceling one of these subscriptions. It doesn't make sense to have two subscriptions for the same software. Shouldn't there be measures in place to prevent multiple accounts linked to one phone number or other identifiers? Given the vast amount of data Google possesses, it seems odd that duplicate subscriptions could happen without detection. I kindly request an explanation for this issue, as well as a refund for all the duplicate charges dating back to November [redacted]. Thank you, PV Dube

I purchased a Google Pixel 4A in August [redacted], which has been well maintained with a back case and premium tempered glass. Recently, when I connected the phone to my laptop to back up photos, the screen went blank and eventually turned off completely. I opened a service request (ticket no: GL[redacted]) with Google support, and the B2X agent informed me that the warranty does not cover the issue. They are requesting [redacted] for repairs, citing liquid damage as the cause, which I find puzzling as the phone has not been exposed to water beyond possible sweat contact. I am concerned that the repair cost is too high and would appreciate clarification on why it is not covered by the warranty.

Subject: Formal Appeal for Account Suspension I am writing to appeal the suspension of my account, which occurred on 04/17/[redacted]. The reason provided for the suspension was the presence of harmful content in my Google Account. I assure you that I did not violate any Terms of Service or Community Guidelines intentionally. I suspect that my account was compromised by a hacker who engaged in activities against Google's Terms of Service. I respectfully request the immediate unsuspension of my account. While I understand the complexities of the Terms of Service, I believe that certain clauses may not align with the user's reasonable expectations and could be deemed unjust. I seek to regain access to my account and its contents urgently as I have critical information associated with it. Account Information: Name: L. Baker Email: [redacted] Phone Number: [redacted] Username: [redacted] I trust that you will address this issue promptly to ensure the integrity of your services.

Hello, I need help accessing my Google account, [redacted] I got locked out after changing my password. Despite updating the password, security alerts still go to my backup email, [redacted], but the verification code now goes to the inaccessible Gmail account. The code doesn't arrive on my phone or backup email anymore, and I didn't save the 8-digit code. I'd greatly appreciate assistance to recover my account as I have 12 years of photos and personal emails stored. I'm willing to do a video call to verify my identity; my profile picture on the account can confirm it's me. Please let me know if you can help. Regards, Charl U. +27 71 [redacted] 24 Cardiff Road, Parkwood, South Africa

Hello everyone at Google, I am the owner of the Thatsallfloks! account and I am having trouble logging in. I changed my phone number, so please send a code to my email address [redacted] to access my account. I cannot access my YouTube account with my email and password because it sends a code to my old phone number, which I no longer have. My email and password are the same, but I cannot receive the code on my old number. Please help by sending the code to my email. I cancelled my old mobile number over 2 years ago, but my email address and YouTube password remain the same. I no longer have the old number to receive a code. Please send the code to my email so I can access my Google and YouTube accounts. Despite receiving a message from Google saying someone tried to login, it was actually me. Please assist me in finding my account by sending a code to my email as before. Thank you for your help. Thatsallfloks! [redacted] Respectful regards

I need assistance with my Google Account, specifically my Gmail, which is now "paused." I was sending an email when I received an error message about my age not being old enough for the account. Due to dealing with breast cancer surgery scheduling, I urgently require access to my email ([redacted]). I have used this account for over a decade without changing my birth date. I have no idea why this issue has occurred. I submitted my license to Google to verify my age as 48, but currently, the account is "in review." Please reinstate my account promptly. Thank you.