My Gmail account was hacked, during which time the hackers changed all the recovery inf...

GetHuman-ajwhitma's Recover Account issue with Google from May 2021

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-ajwhitma's own words
My Gmail account was hacked, during which time the hackers changed all the recovery info (password, phone number, recovery email address, etc.) I need in order to successfully answer questions in the Gmail Automated Recovery process...so there is now no way to validate my ownership of the account online w* google. **I have tried to call google at *.***.***.**** but when I select the issue at hand on their teleprompter, I am simply referred back to their ARS online - a self-defeating cycle. **Do you have any insight into how I can further pursue this with google?

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Google

Recover Account issue
Reported by GetHuman-ajwhitma
May 9th, 2021 - 3 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 20268 others
0 customers following this

Timeline

GetHuman-ajwhitma started working on this issue
May 9th 7:41pm