I have been hacked or had someone (one of my daughters friends) get a hold of my phone...

GetHuman3448672's Refund or Suspicious Charges issue with Google from August 2019

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Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman3448672's own words
I have been hacked or had someone (one of my daughters friends) get a hold of my phone that has all my passwords saved on it for work and charge over $**** out of my bank account and $****.** on my verizon account. I have has several times throughout the last year that said my amazon account password and google password had been changed and I had just changed them back and I did not realize how much until my bills were getting massive and massive amounts were missing. I cannot prove who was doing it and because it was likely my device the children visiting were messing with and I cannot prove it they can't help. I have cancer and need all of my disability money. Is there anything you can do to help. I cannot even file a police report because I am not sure who it was. Please help! Leukemia patient struggling to make ends meet

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Google

Refund or Suspicious Charges issue
Reported by GetHuman3448672
Aug 19th, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 93661 others
0 customers following this

Timeline

GetHuman3448672 started working on this issue
Aug 19th, 2019 4:09pm