I am Dale Carlile. I had an account that was severely hacked and was closed some time a...
GetHuman3238914's Complaint issue with Google from July 2019
Help with my Google issue
First: share to improve GetHuman3238914's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3238914 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3238914's own words
I am Dale Carlile. I had an account that was severely hacked and was closed some time ago. The account has since been hacked and stolen. It has had the name changed and the very severe criminal individual will not return it when I try to recover. The account is continuously apparent in my general public being hacked and the individuals are all known to be involved in serious crime. The account I am trying to recover is *****@***.com but the name has been changed by the individual to *****@***.com and still can be contacted on my phone number which is **********. My current email address is *****@***.com. I have made an exhausting amount attempt to recover the account and would like to either have it returned or closed like it is meant to be. *Yours Thankfully*Dale Carlile
GetHuman3238914 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman3238914 fixed the problem
We are waiting for GetHuman3238914 to fix the problem and share the solution with the rest of us customers.
Please help with my Google issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google customer problems.