For * days I have had to reset my password every ** minutes now for some reason it's sa...

GetHuman3085871's customer service issue with Google from June 2019

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The issue in GetHuman3085871's own words
For * days I have had to reset my password every ** minutes now for some reason it's saying they can't send me message to reset because don't have an eligible device my phone n computer are the same. So I can't log in at at if I get through they now send veruficatiin codes not to me as they ha e done for * days but to my verification email that is my husband and he is *,*** miles away and sleeping I am lost I can't do my business because I can't use apps n sites I use all the te because I bought sign in to Google the last time I got signed in an hour ago it brought up a bunch of information from an account I used * years ago with a different email different passwords different everything and it let me log in and now it's kicking me out again and I can't get signed back in and I can't get it verification code cuz they're sending it to my husband he is asleep why can't they send it to my phone I am at a loss I can't do anything please help I think they're crossing two accounts one should have been closed a long time ago

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Google

Customer service issue
Reported by GetHuman3085871
Jun 21st, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 78125 others
0 customers following this

Timeline

GetHuman3085871 started working on this issue
Jun 21st, 2019 1:18pm

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