Dear Jennifer Drummond,*You sent a payment of $**.** AUD to Google Payment Australia Pt...

GetHuman3078472's Refund or Suspicious Charges issue with Google from June 2019

Help with my Google issue
Before contacting them, items GetHuman3078472 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman3078472's own words
Dear Jennifer Drummond,*You sent a payment of $**.** AUD to Google Payment Australia Pty Limited***Merchant *Google Payment Australia Pty Limited *https:**support.google.com* **Instructions to merchant *You haven't entered any instructions. ***Description *Unit price *Qty *Amount *Google Play Music *$**.** AUD ** *$**.** AUD *Subtotal *$**.** AUD *Total *$**.** AUD *Payment *$**.** AUD *Collecting credit card rewards? You'll earn applicable points with this transaction. *This transaction will appear on your statement as "PAYPAL *GOOGLE MUSIC"**Invoice ID: ****************** *Issues with this transaction?*.* I have no idea what Google Music is!!?? I certainly am not using it, have never asked to use it, and indeed I would have no idea how to use it. **I have been charged * times, via Paypal, could you please refund this money.**Thank you.*Jennifer Drummond
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Refund or Suspicious Charges issue
Reported by GetHuman3078472
Jun 13th, 2019 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 20 customers so far
Similar issue to 75932 others
0 customers following this
Timeline
GetHuman3078472 started working on this issue
Jun 13th 2:05am
GetHuman3078472 indicated the issue is not fixed yet.
Jun 13th 7:33am
GetHuman3078472 indicated the issue is not fixed yet.
Jun 14th 4:13am
GetHuman3078472 indicated the issue is not fixed yet.
Jun 14th 4:24am
GetHuman3078472 indicated the issue is not fixed yet.
Jun 14th 8:07am
GetHuman3078472 indicated the issue is not fixed yet.
Jun 14th 9:43am
GetHuman3078472 indicated the issue is not fixed yet.
Jun 16th 4:23am
GetHuman3078472 shared this issue with others over email
Jun 23rd 9:04am
GetHuman3078472 shared this issue with others over email
Jun 23rd 9:05am