A false Google Chrome pop up with a false support number popped up on my lap top and wi...
GetHuman-hersdotk's customer service issue with Google from April 2019
Help with my Google issue
The issue in GetHuman-hersdotk's own words
A false Google Chrome pop up with a false support number popped up on my lap top and will not go away.**Part of the false https address*https:hievelmbukristonetic.pro*en**The scam number they want me to call is:****-***-****. I looked that up at ***.Notes and it is bogus. **Even when I turn off my Lap Top computer and then turn it on again the false message remains. I can't do anything to remove it. And nothing else functions. I have and anti-virus program, but it did not stop this spam.
GetHuman-hersdotk did not yet indicate what Google should do to make this right.
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How GetHuman-hersdotk fixed the problem
Since I am not really technical - I'm not exactly sure what I did. I was able to, in a different screen go up to the upper right X and close out that particular window. **So I did not call the scam phone number that I looked up, which was in several Spam*Scam headings as well as in at least one out of country Telemarketing index. **I learned that Google does not have an *** number to call for help. And I did not have to pay for any outside services. **Thank you for following up. I wasn't sure how I got to GetHuman, to tell you that I managed to resolve the issue.
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