My place of business laser and Wellness Center in Vancouver Wa has * fake reviews. Thes...

GetHuman-aeleceas's customer service issue with Google from March 2019

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The issue in GetHuman-aeleceas's own words
My place of business laser and Wellness Center in Vancouver Wa has * fake reviews. These reviews have negatively affected my business more than I can explain. Prior to them I had *-** new consult clients a week and now * or * on a good week. We need the reviews removed immediately and I need the email or any information from the people who posted them as they have never been in my clinic I have no information. Any real patient has an entire file with contact info for our hipa laws. I am seeking recourse via an attorney for loss of wages because of this slander. I started my clinic ** years ago and worked **-** hour days for the first * years building up my clientele. Around * years ago I started getting wonderful new people because of reviews from google. I had no idea they were even there because I focus on giving every person everything in my heart and soul. I teach women how to love themselves again and it is not work to me even on long days because I love it so much. These fake reviews have greatly affected my business and my employees who work very hard. Any information you could provide on the people who submitted them would be appreciated as my attorney is having to do full public disclosure on each name. I am so appreciative of what you’re site has done but at this point I am horrified by what slander can do. I take it very personally because I care so much about my work. My email *****@***.com my phone number is********** and my office manager Julie Juel is ***-***-****. I have already been affected so poorly by this malicious slander and I want it resolved. My attorney would and I would appreciate any contact information on the people I have flagged because it will be another expense to get public disclosure records. I would appreciate if if you could email me when you remove them so I have the dates as well for my attorney.

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Customer service issue
Reported by GetHuman-aeleceas
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 53410 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-aeleceas started working on this issue
Mar 28th, 2019 6:12pm
GetHuman-aeleceas indicated the issue is not fixed yet.
Apr 12th, 2019 8:49pm
GetHuman-aeleceas indicated the issue is not fixed yet.
Apr 12th, 2019 11:18pm