Google forced me to "update" my Play Music by refuseing me access to my Playlists until...

GetHuman-mcaperto's complaint issue with Google from March 2019

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The issue in GetHuman-mcaperto's own words
Google forced me to "update" my Play Music by refuseing me access to my Playlists until I upgraded. I did the upgrade. Now I've lost ALL * of my playlists. There is no way to reconstruct my playlists, I despise those "Radio Stations" you've got on there now. Plus I am now receiving Popup ads every ** seconds no matter what I'm doing. Some of these ads are inappropriate & offensive. Some I already have like Facebook - Prime Video - Google Play Store. I have clicled the button to let you know this advertisement was not wanted or appreciated. But no matter what I click, the same ad continues to popup. Really - ** Facebook ads in a row?? - REALLY? * It is borderline robbery to charge $*.** a month to get rid of these ads when your upgrade caused them. * * of my playlists were purchased separately @ .** per song for ** songs. This is a load if bullsh*t. * I would GREATLY appreciate it if you put my phone back the way it was just BEFORE that stupid upgrade.
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complaint issue
Reported by GetHuman-mcaperto
Mar 26th, 2019 - 25d ago
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GetHuman-mcaperto started working on this issue
Mar 26th 9:57pm