I have two step verification setup on my main Gmail account my Google drive*cloud*apps...

GetHuman-granrae's customer service issue with Google from March 2019

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The issue in GetHuman-granrae's own words
I have two step verification setup on my main Gmail account my Google drive*cloud*apps and passwords... Particularly every single thing in my life... ** to ** years of storage under my *McLaren.J*****@***.com account... My Google pixel was dropped while I was playing in the snow with my granddaughter last month, and the screen does not crack but the ink behind it started leaking and then I could not see any verification code and I do not have app password setup or a backup phone other than my own and I have to set verification set up on every single one of my accounts for my own cell phone that I cannot see the screen because it's blacked out now. I did buy a new pixel but, now I have a new phone number, I had to create a new Facebook Gmail Uber which I had $** credit on Amazon account everything in my life is totally lost from my contact list my resume my coworkers lawyers business partners my children ex-husbands I mean everything was in that phone and now I cannot access it because of *-step verification. And I cannot get anyone on the phone to help me out somebody needs to call me on my new cell phone and verify my identity so I can get my life back this is ridiculous! My name legal name, is Jessie Rae Rodriguez Agramonte. AKA, Jessie McLaren. AKA Jessie Gerlach. AKA Jessie Morse. My phone number is ***-***-****. I would appreciate a phone call over an email! This is a bigger issue than an email can deal with!*-jessierae

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Customer service issue
Reported by GetHuman-granrae
Mar 8th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 48103 others
0 customers following this

Timeline

GetHuman-granrae started working on this issue
Mar 8th, 2019 2:57pm