I have two step verification setup on my main Gmail account my Google drive*cloud*apps...
GetHuman-granrae's customer service issue with Google from March 2019
11 views | 48103 similar | 0 following
Help with my Google issue
First: share to improve GetHuman-granrae's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-granrae got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-granrae may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-granrae's own words
I have two step verification setup on my main Gmail account my Google drive*cloud*apps and passwords... Particularly every single thing in my life... ** to ** years of storage under my *McLaren.J*****@***.com account... My Google pixel was dropped while I was playing in the snow with my granddaughter last month, and the screen does not crack but the ink behind it started leaking and then I could not see any verification code and I do not have app password setup or a backup phone other than my own and I have to set verification set up on every single one of my accounts for my own cell phone that I cannot see the screen because it's blacked out now. I did buy a new pixel but, now I have a new phone number, I had to create a new Facebook Gmail Uber which I had $** credit on Amazon account everything in my life is totally lost from my contact list my resume my coworkers lawyers business partners my children ex-husbands I mean everything was in that phone and now I cannot access it because of *-step verification. And I cannot get anyone on the phone to help me out somebody needs to call me on my new cell phone and verify my identity so I can get my life back this is ridiculous! My name legal name, is Jessie Rae Rodriguez Agramonte. AKA, Jessie McLaren. AKA Jessie Gerlach. AKA Jessie Morse. My phone number is ***-***-****. I would appreciate a phone call over an email! This is a bigger issue than an email can deal with!*-jessierae
GetHuman-granrae did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-granrae fixed the problem
We are waiting for GetHuman-granrae to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google customer problems.