Google shows the problem as fixed but it is not. I have yet to hear anything from Google.
GetHuman835850's customer service issue with Google from June 2018
Help with my Google issue
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The issue in GetHuman835850's own words
Purchase a $*.** app. ... Trying to make a simple purchase of a $*.** app in Play Store and I have a valid card on file. After I provide my login credentials, I get the following: "Error. Can't complete the transaction. Please provide more info in this form and try again in a few days. *OK*" The form demands copies of my driver's license and a utility bill...for a $*.** purchase?? How do I access whatever settings so I can see what's wrong?
There error message only says the purchase can't be completed - no explanation about what the error is.
Need to be able to make purchases in the Play Store. Have been able to do with no problems for years up until thex past couple days.
Been using Android and Chrome for years.
Tried Googling it but must not have refined the search terms properly.
I have an issue with Google too
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