My name is Brittany Richardson (Thomas). My email is *****@***.com. *I forgot my most r...

GetHuman-scottie_'s customer service issue with Google from June 2018

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The issue in GetHuman-scottie_'s own words
My name is Brittany Richardson (Thomas). My email is *****@***.com. *I forgot my most recent password I had set up. I remember the old ones. (***tgtroadpt) My recovery email and telephone number I used, isn’t letting me access my account. It sends the codes, but still won’t let me recover my account. My recovery info is my husbands telephone number and email.*Example: his number is ***-***-****. I have my ged transcripts in my email and all of my important emails, contacts, and pictures in them. I need help retrieving my password back. I don’t understand why I have a recovery account set up, but it doesn’t work. The purpose doesn’t stand for anything, if it doesn’t work. I am using my nephews phone to contact you. His email is *****@***.com*Or contact me at(***)****-*****Thank you.
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Customer service issue
Reported by GetHuman-scottie_
Jun 29th, 2018 - a yr ago
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-scottie_ started working on this issue
Jun 29th, 2018 8:17pm