Google blocked my attempt to unlock my new iphone se when assistants at the Apple Store...

GetHuman-candered's Update Account Information issue with Google from April 2018

6 views | 19916 similar | 0 following
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-candered's own words
Google blocked my attempt to unlock my new iphone se when assistants at the Apple Store tried to access my forgotten password. When I returned home, my gmail message from google was an alert that someone at the Apple store had tried to hack my account. NO!*I'm still locked out (** days for account recovery **weekago*. Last week when I tried changing my password, google sent another alert that it was misconnected. Apparently someone else has the same email that I made up. I have talked to several technicians from Apple and Verizon(my carrier) who tried account recovery to no avail. I sent you an email (Did you get it?) that my name is Carole Anderson(maiden) Carole Redd(married) or Carole Anderson-Redd* hence my ID*****@***.com or *****@***.com(new).******@***.com is non-accessible. Please help! My trusted phone * * **********. ********** dob

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Google

Update Account Information issue
Reported by GetHuman-candered
Apr 30th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 19916 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-candered started working on this issue
Apr 30th, 2018 6:38pm
GetHuman-candered indicated the issue is not fixed yet.
Apr 30th, 2018 8:25pm
GetHuman-candered indicated the issue is not fixed yet.
Apr 30th, 2018 8:27pm
GetHuman-candered confirmed the issue is fixed. Hooray!
May 1st, 2018 1:53am

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