Google blocked my attempt to unlock my new iphone when assistants at the Apple Store tr...

GetHuman-candered's Update Account Information issue with Google from April 2018

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Before contacting them, items GetHuman-candered may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-candered's own words
Google blocked my attempt to unlock my new iphone when assistants at the Apple Store tried to access my forgotten password. When I returned home, my gmail message from google was an alert that someone at the Apple store had tried to hack my account. NO!*I'm still locked out (** days for account recovery **weekago*. Last week when I tried changing my password, google sent another alert that it was misconnected. Apparently someone else has the same email that I made up. I have talked to several technicians from Apple and Verizon(my carrier) who tried account recovery to no avail. I sent you an email (Did you get it?) that my name is Carole Anderson(maiden) Carole Redd(married) or Carole Anderson-Redd* hence my ID*****@***.com or *****@***.com(new).******@***.com is non-accessible. Please help!

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Google

Update Account Information issue
Reported by GetHuman-candered
Apr 30th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 19917 others
0 customers following this

Timeline

GetHuman-candered started working on this issue
Apr 30th, 2018 6:32pm

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