Google blocked my attempt to unlock my new iphone when assistants at the Apple Store tr...

GetHuman-candered's Update Account Information issue with Google from April 2018

107890 similar
0 following
Help with my Google issue
First: share to improve GetHuman-candered's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-candered's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-candered will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-candered can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-candered may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-candered's own words
Google blocked my attempt to unlock my new iphone when assistants at the Apple Store tried to access my forgotten password. When I returned home, my gmail message from google was an alert that someone at the Apple store had tried to hack my account. NO!*I'm still locked out (** days for account recovery **weekago*. Last week when I tried changing my password, google sent another alert that it was misconnected. Apparently someone else has the same email that I made up. I have talked to several technicians from Apple and Verizon(my carrier) who tried account recovery to no avail. I sent you an email (Did you get it?) that my name is Carole Anderson(maiden) Carole Redd(married) or Carole Anderson-Redd* hence my ID*****@***.com or *****@***.com(new).******@***.com is non-accessible. Please help!
GetHuman-candered did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-candered fixed the problem
We are waiting for GetHuman-candered to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-candered fixes it.
This email address isn't valid


Update Account Information issue
Reported by GetHuman-candered
Apr 30th, 2018 - a yr ago
I have an issue with Google too
Not resolved
Seen by 8 customers so far
Similar issue to 107890 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-candered started working on this issue
Apr 30th, 2018 6:32pm