My moto G* Play Gboard was accidentally deleted while trying to free up space on the p...

GetHuman5912219's Technical Support issue with Google Play from April 2021

Help with my Google Play issue
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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman5912219's own words
Free up android space, gboard accidentally deleted*uninstalled ... My moto G* Play Gboard was accidentally deleted while trying to free up space on the phone*Upon restarting my finger print screen unlock dosent work and there is no keyboard to key in my pass word*I cleaned up some my Gmail E mail and other aps like whatsapp data using my PC whatsapp world then.*I tried reinstalling g board from play store using my PC but it fails because of memory space..*I do not want to factory reset my phone if I will loose all my data. *My blue tout Keyboard dosent work either im unable to pass screen lock in order to authorize it*Im only able to access the camera, Google voice assistant and emergency key pad.*The phone boots up fine after I key in Android pass word, im able to receive calls but im unable to key in my pass code to pass finger print screen lock, Help me please
This is now * weeks of frustration, with no access to phone
Please help me with a fix so I dont loose my precious data
Im moto loyal, since **** moto and google have been my choice of phones
Keying in pass code with google assistant*tried using PC to UNINSTALL play store app*Tried using PC and play store to reinstall Gboard*Tried Clearing cache*tried Blutoot keyboard (cant enter screen lock passord to acknowledge USB or Blutoot)
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Google Play

moto g* play
Technical Support issue
Reported by GetHuman5912219
Apr 1st, 2021 - 4 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 13808 others
0 customers following this

Timeline

GetHuman5912219 started working on this issue
Apr 1st 3:56pm
GetHuman5912219 shared this issue with friends on Facebook
Apr 1st 3:58pm