Hi, I am writing to you because I'm getting emails saying that someone is taking money...

GetHuman5877240's Refund or Suspicious Charges issue with Google Play from March 2021

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Before contacting them, items GetHuman5877240 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman5877240's own words
Hi, I am writing to you because I'm getting emails saying that someone is taking money from my account through Google Play and obviously it is not me. I want this to stop right away. I just got one today, the **st of March for ** dkk. the order number is GPA. ****-****-****-*****. **Then there is another one for ** DKK on the **nd of March ****. : GPA: ****-****-****-********rd of March: GPA. ****-****-****-*****.**i do not play at all. I want this to stop immediately since I can see that there is a limit of ***** DKK a month and I do not have that amount in my account at all. **My name is Alejandro Juan Christensen y Matas. I can see that there is something in Arabic in the emails you are sending me but I do not speak Arabic at all.

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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman5877240
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 13780 others
0 customers following this

Timeline

GetHuman5877240 started working on this issue
Mar 23rd 10:11am