Hi, I am writing to you because I'm getting emails saying that someone is taking money...
GetHuman5877240's Refund or Suspicious Charges issue with Google Play from March 2021
Help with my Google Play issue
First: share to improve GetHuman5877240's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5877240 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman5877240's own words
Hi, I am writing to you because I'm getting emails saying that someone is taking money from my account through Google Play and obviously it is not me. I want this to stop right away. I just got one today, the **st of March for ** dkk. the order number is GPA. ****-****-****-*****. **Then there is another one for ** DKK on the **nd of March ****. : GPA: ****-****-****-********rd of March: GPA. ****-****-****-*****.**i do not play at all. I want this to stop immediately since I can see that there is a limit of ***** DKK a month and I do not have that amount in my account at all. **My name is Alejandro Juan Christensen y Matas. I can see that there is something in Arabic in the emails you are sending me but I do not speak Arabic at all.
GetHuman5877240 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman5877240 fixed the problem
We are waiting for GetHuman5877240 to fix the problem and share the solution with the rest of us customers.
Please help with my Google Play issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.