I disputed a charge, but now know who made the charge. I want to cancel Claim...

GetHuman4047317's customer service issue with Google Play from December 2019

Help with my Google Play issue
The issue in GetHuman4047317's own words
I disputed a charge, but now know who made the charge. I want to cancel Claim* ****-****-***** on MasterCard .....****. I was to apologize for any problem I have cause.

GetHuman4047317 did not yet indicate what Google Play should do to make this right.

How GetHuman4047317 fixed the problem
I was telling my daughter, who lives in an city, about the charges. She remember her * year old son asked her to purchase a movie. When she went to pay a card card was already in. I have no idea how he got my information.
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Google Play

Customer service issue
Reported by GetHuman4047317
Dec 5th, 2019 - a year ago
GetHuman4047317 shared how to fix
Seen by 3 customers so far
Similar issue to 16045 others
0 customers following this
Items needed
Email on Account
Purchase ID
Phone Number on Account
Amount Charged


GetHuman4047317 started working on this issue
Dec 5th, 2019 7:01pm
GetHuman4047317 confirmed the issue is fixed. Hooray!
Dec 5th, 2019 11:21pm

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