I disputed a charge, but now know who made the charge. I want to cancel Claim...

GetHuman4047317's customer service issue with Google Play from December 2019

Help with my Google Play issue
The issue in GetHuman4047317's own words
I disputed a charge, but now know who made the charge. I want to cancel Claim* ****-****-***** on MasterCard .....****. I was to apologize for any problem I have cause.

GetHuman4047317 did not yet indicate what Google Play should do to make this right.

How GetHuman4047317 fixed the problem
I was telling my daughter, who lives in an city, about the charges. She remember her * year old son asked her to purchase a movie. When she went to pay a card card was already in. I have no idea how he got my information.
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman4047317
Dec 5th, 2019 - a year ago
Fixed
GetHuman4047317 shared how to fix
Seen by 3 customers so far
Similar issue to 16045 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman4047317 started working on this issue
Dec 5th, 2019 7:01pm
GetHuman4047317 confirmed the issue is fixed. Hooray!
Dec 5th, 2019 11:21pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians