I used Google Play services to purchase a package on tinder app called tinder gold. I p...

GetHuman-pratier's customer service issue with Google Play from March 2019

4 views
 | 
30260 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman-pratier's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pratier's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-pratier may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-pratier's own words
I used Google Play services to purchase a package on tinder app called tinder gold. I put in the details of my debit card and was directed to payment page where I inserted my OTP. Rs. *** were deducted from my bank account i.e. the amount of subscription. A notification popped up saying "your card doesn't allow recurring payment option." Therefore, the subscription was not activated. After this I tried another subscription tinder play, hoping this would go through without realizing that the amount for the first subscription was already deducted. Same procedure happened as mentioned above and the amount of Rs. *** was deducted. The same notification came up and the subscription was not activated. Please help me getting my refund of Rs. ***. I have message receipts which were delivered to me from my bank after the amount was deducted.*Thank you. Hope you can fix this.
GetHuman-pratier did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-pratier fixed the problem
We are waiting for GetHuman-pratier to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pratier fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-pratier
Mar 12th, 2019 - 5 mons ago
I have an issue with Google Play too
Not resolved
Seen by 4 customers so far
Similar issue to 30260 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pratier started working on this issue
Mar 12th 5:03am