I saw a commercial with Danny DeVito of him taking a picture of a receipt on a Quickboo...

GetHuman2260208's customer service issue with Google Play from February 2019

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The issue in GetHuman2260208's own words
I saw a commercial with Danny DeVito of him taking a picture of a receipt on a Quickbooks commercial. I thought that that might be suitable for my needs but it was not. I contacted who I thought was QuickBooks and there was an offer for **-day free trial. I tried to click the free trial and it offered me to pay **% off which was $*.**. I didn't like the way that it was worded so I contacted QuickBooks only to find out that it was Google who authorized the payment to my credit card. After perusing the software I realize that the software is not for me and I'd like to cancel but QuickBooks cannot cancel it only Google can. Unfortunately I cannot reach Google all morning because it's only through email or they just send me websites and that doesn't seem to be working. I would appreciate if somebody can reach out to me verbally my phone number is ***-***-****. Thank you for your help

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Google Play

Customer service issue
Reported by GetHuman2260208
Feb 21st, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 27196 others
0 customers following this

Timeline

GetHuman2260208 started working on this issue
Feb 21st, 2019 4:59pm