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Before contacting them, items GetHuman-gemminis may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-gemminis's own words
For the past few months, I've been getting these google play store receipts from a game called "Game of Sultans". My problem is that I haven't play this game in a while nor have I made any purchases while playing the game or after I deleted it off my phone, yet I'm still being sent these receipts through my email, off a credit card I don't even own. I'm not sure if this is a mistake but I would like to get it solved as fast as possible. This is my second time reaching out to Google Pay and I have gotten a response from the game developer's support team. I'm not sure want to do.
GetHuman-gemminis did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-gemminis fixed the problem
We are waiting for GetHuman-gemminis to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.