I spent some money on a rpg video game, and I never recieved anything. I tried to resto...

GetHuman2046299's customer service issue with Google Play from January 2019

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I spent some money on a rpg video game, and I never recieved anything. I tried to restore puurchase, and it didn't work. I contacted the devs, and they told me they couldn't do anything about it due to google play not letting them refund it.... Then they told me to contact google play to get a refund, and if google play denies me a refund to contact them with a picture of them denying it.*I just want my in-app purchase, or possibly a refund.
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Google Play

Customer service issue
Reported by GetHuman2046299
Jan 26th, 2019 - 3 mons ago
I have an issue with Google Play too
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Seen by 4 customers so far
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Timeline
GetHuman2046299 started working on this issue
Jan 26th 9:28pm
GetHuman2046299 confirmed the issue is fixed. Hooray!
Jan 26th 9:38pm