Video cutter app by Troy host entert is a fraud and the worst part is after so many neg...

GetHuman-caprave's customer service issue with Google Play from January 2019

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The issue in GetHuman-caprave's own words
Video cutter app by Troy host entert is a fraud and the worst part is after so many negative comments and complaints of wrong charge from accounts before expiry of trial period Google is still hosting it in the playstore. Someting needs to be done for this kind of fraud. Am going to file a FIR in india and make Google a party for intentionally allowing fraud international developers to cheat us. Even after similar complaint on ******** this app is still there to rip people.TAKE IT DOWN AND REFUND OUR MONEY.
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Google Play

Customer service issue
Reported by GetHuman-caprave
Jan 24th, 2019 - 3 mons ago
I have an issue with Google Play too
Fixed
Seen by 3 customers so far
Similar issue to 21684 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-caprave started working on this issue
Jan 24th 6:25pm
GetHuman-caprave indicated the issue is not fixed yet.
Jan 24th 6:25pm