My son plays games on my phone and some how he has purchased *** dollars worth of your...

GetHuman1712983's customer service issue with Google Play from December 2018

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The issue in GetHuman1712983's own words
My son plays games on my phone and some how he has purchased *** dollars worth of your stuff for his games not knowing what he was doing he is * I didnt think he could purchase anything since my phone had secuirty but my boyfriend checked our account today and noticed that we had quite abit of money missing very unhappy with this and would like my money back those things were not to be purchased also I just checked my email and found the receipts. Thank you. Please get with asap!
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Google Play

Customer service issue
Reported by GetHuman1712983
Dec 7th, 2018 - 5 mons ago
I have an issue with Google Play too
Not resolved
Seen by 4 customers so far
Similar issue to 13425 others
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Timeline
GetHuman1712983 started working on this issue
Dec 7th, 2018 8:58pm