Before contacting them, items GetHuman1700597 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman1700597's own words
Google play deleted allllll of my music i didn't do anything to my phone, it just deleted it on its own with no warning, I'm very sad i had some wedding songs and memorable songs from alot of family members that passed away and I'm really hurt that even the songs i downloaded for myself are gone, please help me restore my music, PLEASE DO NOT IGNORE MY MESSAGE I SEEN ALOT OF PEOPLE'S MESSAGES IGNORED
GetHuman1700597 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman1700597 fixed the problem
We are waiting for GetHuman1700597 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.