Before contacting them, items GetHuman1674523 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1674523's own words
I recieved an email from my PayPal account saying I was being charged $**.** for some HOTSPOT SHIELD VPN app thing through Google Play. This was an UNAUTHORIZED charge. I have no knowledge of what this app even is. Not to mention I would never pay such an amount for any Subscription. This is something I can't afford to be taken from my Account. Especially now before Christmas. This needs to be resolved Immediately and this needs to be refunded ASAP please!
GetHuman1674523 did not yet indicate what Google Play should do to make this right.
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