I was charged this morning $*** for a random horoscope application I have never used, u...

GetHuman-daynight's customer service issue with Google Play from November 2018

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The issue in GetHuman-daynight's own words
I was charged this morning $*** for a random horoscope application I have never used, upon further investigation I found that the app was in my subscription list (seriously do not know how) I cancelled the subscription the same day I was charged. It is a year subscription and I do not and have not used this app and obviously as I have cancelled it am not able to even use it. I need this refunded it is a rediculous charge and very costly and also very suspicious and alarming. Nothing like this has ever happened before
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Google Play

Customer service issue
Reported by GetHuman-daynight
Nov 30th, 2018 - 6 mons ago
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Not resolved
Seen by 3 customers so far
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GetHuman-daynight started working on this issue
Nov 30th, 2018 8:29pm
GetHuman-daynight shared this issue with others over email
Nov 30th, 2018 8:29pm