Before contacting them, items GetHuman-daynight may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-daynight's own words
I was charged this morning $*** for a random horoscope application I have never used, upon further investigation I found that the app was in my subscription list (seriously do not know how) I cancelled the subscription the same day I was charged. It is a year subscription and I do not and have not used this app and obviously as I have cancelled it am not able to even use it. I need this refunded it is a rediculous charge and very costly and also very suspicious and alarming. Nothing like this has ever happened before
GetHuman-daynight did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-daynight fixed the problem
We are waiting for GetHuman-daynight to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.