For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-gthallid's own words
My last * purchases were made for in app content on Final Fantasy XV. The game stated an event was coming and sold these items to prepare. I bought them in Hope's of competing. The event never came and I contacted the game support and received a canned answer stating events were random. I have an in game screenshot showing the event is supposed to be there. I'm very unhappy with these purchases as they are basically useless and would like a refund.
GetHuman-gthallid did not yet indicate what Google Play should do to make this right.
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