I have some purchases on my credit card bill that I do not believe I made. Yes I do pla...

GetHuman1647342's customer service issue with Google Play from November 2018

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1647342's own words
I have some purchases on my credit card bill that I do not believe I made. Yes I do play Pokemon go... But I have not made any purchases with my credit card this month for stuff on Pokemon go and yet there are charges on my credit card for it... As well as there are some purchases for Google music and I know for sure I didn't make those ones. Please help me figure out whether I am able to get some refunds.
GetHuman1647342 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman1647342
Nov 28th, 2018 - 9 mons ago
I have an issue with Google Play too
Not resolved
Seen by 6 customers so far
Similar issue to 12000 others
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Timeline
GetHuman1647342 started working on this issue
Nov 28th, 2018 6:55pm