Before contacting them, items GetHuman-bobbytes may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-bobbytes's own words
I wish to claim compensation for unauthorised purchases with my google account.*My children live with my wife at a separate address and I have just discovered that they have made purchases from Google play using my account without my knowledge or permission. I never have received any notification from google or O* of these purchases (from **. Feb to **. Nov) which now amount to the sum of £ ****.** . On discovering this by chance I immediately blocked my account and changed my password . *I would like you to investigate how this breach of security occurred and to arrange a refund.
GetHuman-bobbytes did not yet indicate what Google Play should do to make this right.
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