I wish to claim compensation for unauthorised purchases with my google account.*My chil...

GetHuman-bobbytes's customer service issue with Google Play from November 2018

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The issue in GetHuman-bobbytes's own words
I wish to claim compensation for unauthorised purchases with my google account.*My children live with my wife at a separate address and I have just discovered that they have made purchases from Google play using my account without my knowledge or permission. I never have received any notification from google or O* of these purchases (from **. Feb to **. Nov) which now amount to the sum of £ ****.** . On discovering this by chance I immediately blocked my account and changed my password . *I would like you to investigate how this breach of security occurred and to arrange a refund.
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Google Play

Customer service issue
Reported by GetHuman-bobbytes
Nov 27th, 2018 - 9 mons ago
I have an issue with Google Play too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-bobbytes started working on this issue
Nov 27th, 2018 10:00am
GetHuman-bobbytes shared this issue with others over email
Nov 27th, 2018 10:01am