The game developer advertised an in app event, so I made * diffrent purched on this day...

GetHuman-coreying's customer service issue with Google Play from November 2018

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The issue in GetHuman-coreying's own words
The game developer advertised an in app event, so I made * diffrent purched on this day to obtain the item. When the game froze and I didn't receive the item they refuse to provide the item and make excuses and blame my connection for the failure to receive the item I paid for. **After repetitive attempts to work the issue out with them they consistently dodge my request and refuse to provide the item.
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Google Play

Customer service issue
Reported by GetHuman-coreying
Nov 26th, 2018 - 9 mons ago
I have an issue with Google Play too
Not resolved
Seen by 3 customers so far
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GetHuman-coreying started working on this issue
Nov 26th, 2018 11:49pm