I purchased a $**.** google play card at a store and added it to my google play account...

GetHuman-ladygxth's customer service issue with Google Play from November 2018

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The issue in GetHuman-ladygxth's own words
I purchased a $**.** google play card at a store and added it to my google play account and it says my balance is now at $**.**. When I tried to use the card to purchase coins for my game, it keeps telling me, "Your payment method was declined". I don't know what's wrong or what to do to fix it. Can you please help me?
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Google Play

Customer service issue
Reported by GetHuman-ladygxth
Nov 24th, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 6 customers so far
Similar issue to 11371 others
1 customer following this
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Timeline
GetHuman-ladygxth started working on this issue
Nov 24th, 2018 3:34am