Before contacting them, items GetHuman-thaumici may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-thaumici's own words
I have charges on credit card that I did not purchase. The date is saying November *th. * google google play *.** and * google play *.**. This card was cancelled on November * because of * other transaction from google. I have no receipts in my gmail or comcast email for these purchases. I called on the *th of November and was told I would receive an email with a resolution of the problem within ** hrs. I took off payment option on the *rd of November. I put payment on but remove it if I purchase anything. No payment is attached to google play account.
GetHuman-thaumici did not yet indicate what Google Play should do to make this right.
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