Before contacting them, items GetHuman1473922 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1473922's own words
I accidentally purchased a $** play on my Casino game. I don't know how it happened because I should have to put my password in but it went right through and it was an accident I cannot afford to be spending $** on a casino game. I really need to get this clarified and my money back. I apologize and I want to fix my account so I can't do anything but I was hoping to get my money back on something that happened a couple weeks ago so I kept the account open on my Google Play. Please help me as I cannot afford $** I am paying on surgery I had in the summer my deductible of $*,***. And as you can see I have purchased small amounts but never on the casino only on other games and never more than *.** I hope you can help me thank you so much*Debra kropik
GetHuman1473922 did not yet indicate what Google Play should do to make this right.
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