I accidentally purchased a $** play on my Casino game. I don't know how it happened bec...

GetHuman1473922's customer service issue with Google Play from November 2018

1 view
 | 
8731 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman1473922's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1473922's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1473922 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1473922's own words
I accidentally purchased a $** play on my Casino game. I don't know how it happened because I should have to put my password in but it went right through and it was an accident I cannot afford to be spending $** on a casino game. I really need to get this clarified and my money back. I apologize and I want to fix my account so I can't do anything but I was hoping to get my money back on something that happened a couple weeks ago so I kept the account open on my Google Play. Please help me as I cannot afford $** I am paying on surgery I had in the summer my deductible of $*,***. And as you can see I have purchased small amounts but never on the casino only on other games and never more than *.** I hope you can help me thank you so much*Debra kropik
GetHuman1473922 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman1473922 fixed the problem
We are waiting for GetHuman1473922 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid
Follow this issue
See how GetHuman1473922 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman1473922
Nov 2nd, 2018 - 2 mons ago
I have an issue with Google Play too
Not resolved
Seen by 1 customer so far
Similar issue to 8731 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1473922 started working on this issue
Nov 2nd 10:22pm