I cancelled my Google Play subscription a month ago after I realized I had missed the d...

GetHuman-kvndvy's customer service issue with Google Play from September 2018

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The issue in GetHuman-kvndvy's own words
I cancelled my Google Play subscription a month ago after I realized I had missed the deadline so I allowed it to go another month but definitely hit cancel. Now I'm getting an email thanking me for my renewed subscription I realized after going back into the Google Play on my phone that hitting cancel their doesn't do anything that you have to go to the website and it canceled there and then they send you an e-mail still I was under the impression that my subscription is cancelled I want it cancelled and I'd like my money refunded for this month I do not want to continue another month
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Google Play

Customer service issue
Reported by GetHuman-kvndvy
Sep 25th, 2018 - 2 mons ago
I have an issue with Google Play too
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Seen by 3 customers so far
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Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-kvndvy started working on this issue
Sep 25th 4:19am
GetHuman-kvndvy confirmed the issue is fixed. Hooray!
Sep 26th 2:51pm