I called cash app to know why my cash app card hadn’t arrived after me ordering it * mo...

GetHuman1109589's customer service issue with Google Play from September 2018

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The issue in GetHuman1109589's own words
I called cash app to know why my cash app card hadn’t arrived after me ordering it * months ago. I talked to a woman named Kathy that told me whoever had my card spent $***.** and it was taken out of my account. She said the only way I could get this money back was if I purchased google play cards with $*** on each one. I bought two. Then I was transferred to Sam and he told me to buy * more cards with $*** on each. Then told me I had to pay state taxes so I bought one more for $**. He told me I would be getting reimbursed for what I spent on the cards plus what was taken. When I reached out to my bank, they told me no one had tried to deposit anything back into my account. So I called and the guy at cash app said my bank declined it. Then they stopped answering the phone. I realized I spent $***.** on google play cards and was apart of a cash app scam. I would just like my refund of $***.** that I used to buy the cards. I don’t even care about the rest of the money. I have rent coming up and I really need my refund for these cards.

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Google Play

Customer service issue
Reported by GetHuman1109589
Sep 8th, 2018 - 2 years ago
Fixed
Seen by 63 customers so far
Similar issue to 4458 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman1109589 started working on this issue
Sep 8th, 2018 9:32pm
GetHuman1109589 indicated the issue is not fixed yet.
Sep 8th, 2018 9:32pm

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