Please refund this error!! Still NOT fixed!!

GetHuman-jkyser's customer service issue with Google Play from August 2018

Help with my Google Play issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-jkyser's own words
Get a refund immediately. ... There is a fraudulent charge on my account in the amount of $**.** made on *********. Filed a claim and it was denied! This was an unauthorized and unknown charge!! I would like a refund immediately please!*Thank you.
It was a fraudulent*unauthorized charge!!
Refund me please.
I've spent lots and lots of money on Google games.
I've tried several different ways to get a refund with no success!
I have an issue with Google Play too
How GetHuman-jkyser fixed the problem
We are waiting for GetHuman-jkyser to fix the problem and share the solution with the rest of us customers.
Please help with my Google Play issue
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid

Google Play

Konami purchase that I did not make!
Customer service issue
Reported by GetHuman-jkyser
Aug 23rd, 2018 - 4 mons ago
I have an issue with Google Play too
Fixed
Seen by 4 customers so far
Similar issue to 3740 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-jkyser started working on this issue
Aug 23rd 7:26pm
GetHuman-jkyser indicated the issue is not fixed yet.
Aug 23rd 7:29pm
GetHuman-jkyser indicated the issue is not fixed yet.
Aug 25th 9:13pm
GetHuman-jkyser indicated the issue is not fixed yet.
Aug 25th 9:19pm