If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman977261 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman977261's own words
Hello my name is Curtis Johnson my email address Yes KUR T* **. C*****@***.com I paid for a prescription to LOVO O For the last * months I have not had access to the prime section of the app even though I paid * months worth I contact a site provider and they said I have no account I have no prime account there can you send me email with the code number to verify my my paid prescription are contacts app provider with the information thank you
GetHuman977261 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman977261 fixed the problem
We are waiting for GetHuman977261 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.