Before contacting them, items GetHuman-johnehib may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-johnehib's own words
An in game app, has inside currency which costs money. I've been saving up small purchases for a few months for a new batch of content release. The game also has other things this coin buys, and while fat fngering a button, all of that coin was spent on a non returnable, not usable item. I emailed the company, but they are unwilling to help, even though there have been previous players who have gotten help undoing this in game. I requested they just push my account back a few days, but tell me it's not possible. I've spent at least a hundred in this coin, and the dev's are not helping recover it.
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