If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-mykeover's own words
I have been playing star wars galaxy of heroes for over a year now and have seen a lot of mistakes made. As I have not complained before they recently crossed a line as I have spent roughly $**** on this game I'd like my last * months of purchases refunded because they gave us the nightsisters and even promoted the mechanics and now they are nerfing the team and taking it all back on what they said. I have spent alot I mean ALOT of money buying the Crystal's to buy the shards to get this team with the sole purpose of this sith raid when they told us it was the best for it now they are basically useless. This is not the first time this has happened to teams but this is where I draw the line. I talked to ingame customer support and they reccomend i ask for a refund. This is very upsetting and frustrating there are so many people that are upset and when they are voicing their opinions in the forums they are removing their post immediately.
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