On June ** I signed up for a free trial from Tune In through Google play which stated t...

GetHuman909829's customer service issue with Google Play from July 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman909829's own words
On June ** I signed up for a free trial from Tune In through Google play which stated that the trial would end on July ** from which point on I would be charged $**.**. It is now July ** and I have already cancelled the trial but have been charged $**.** even though the trial hasn't ended yet. I have already gotten in contact with Tune In whom has agreed to refund me but has informed me that they cannot do so since the money is still on google's account and not theirs. They have advised me to contact Google play to receive my refund but have not been able to since the the charge does not appear on my Google play order history.
GetHuman909829 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman909829
Jul 24th, 2018 - 10 mons ago
I have an issue with Google Play too
Not resolved
Seen by 3 customers so far
Similar issue to 2561 others
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Email on Account
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Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman909829 started working on this issue
Jul 24th, 2018 3:15am
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Jul 24th, 2018 3:15am