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Before contacting them, items GetHuman-xxcasasx may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-xxcasasx's own words
My baby accidentally got my phone and made purchases that I don't need. I've already tried emailing for a refund but they said no. I've made plenty of purchases through Google play and this time was an honest mistake. I've already deleted the card number off of my Google account and put a password on my phone to keep my daughter out and I'm just asking for a refund for these purchases that I didn't do.
GetHuman-xxcasasx did not yet indicate what Google Play should do to make this right.
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How GetHuman-xxcasasx fixed the problem
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