SOMEBODY HELP

GetHuman769034's customer service issue with Google Play from June 2018

Help with my Google Play issue
The issue in GetHuman769034's own words
Daughter was going on YouTube to watch videos ... I called Google customer services today. Told i would receive an email to start the refund process. Haven't received the email. .y account has been debited * times this month, x* £*.**, £*.**x* and the rest is *.** * times this month. I would appreciate a speedy refund. Thank You*My email is *****@***.com.
This unexpected debit has left my account in minus, plus need it to pay towards my bills :*
I would like this resolved speedly by refunding my account fully with all this month's charges
I remember when I just sign up to gmail back in **** and I'm still a customer now
Sending emails also no reply back. This is not acceptable. P!EASE fix this immediately. Thank you.
I have an issue with Google Play too
How GetHuman769034 fixed the problem
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Google Play

Google app
Customer service issue
Reported by GetHuman769034
Jun 12th, 2018 - 9 mons ago
I have an issue with Google Play too
Fixed
Seen by 9 customers so far
Similar issue to 1442 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman769034 started working on this issue
Jun 12th, 2018 1:30pm
GetHuman769034 indicated the issue is not fixed yet.
Jun 12th, 2018 1:30pm
GetHuman769034 indicated the issue is not fixed yet.
Jun 12th, 2018 1:41pm
GetHuman769034 indicated the issue is not fixed yet.
Jun 12th, 2018 1:44pm
GetHuman769034 indicated the issue is not fixed yet.
Jun 12th, 2018 1:45pm
GetHuman769034 indicated the issue is not fixed yet.
Jun 12th, 2018 2:47pm
GetHuman769034 indicated the issue is not fixed yet.
Jun 12th, 2018 2:48pm
GetHuman769034 indicated the issue is not fixed yet.
Jun 12th, 2018 2:48pm