I I thought I was signing up for fishbrain appt it said ** day free trial your card wil...

GetHuman-letabray's customer service issue with Google Play from June 2018

Help with my Google Play issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-letabray's own words
I I thought I was signing up for fishbrain appt it said ** day free trial your card will not be charged today for ** ** you charge my credit card and mediately for ** ** and now you're stating it has to be ** hours or less that I cancelled so I can get a refund I cancelled it within * less than ** hours and you still will not give me a refund and I had to talk to fishbrain and I have been going in circles and this is unacceptable I cannot get ahold of anybody now I have other charges on my Google Play account and they don't show up there I have no idea what they are for I am not happy I should not be given the runaround by you at all I want a refund for
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Google Play

Customer service issue
Reported by GetHuman-letabray
Jun 7th, 2018 - 10 mons ago
I have an issue with Google Play too
Fixed
Seen by 6 customers so far
Similar issue to 369 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-letabray started working on this issue
Jun 7th, 2018 3:14pm
GetHuman-letabray shared this issue with friends on Facebook
Jun 7th, 2018 3:15pm
GetHuman-letabray indicated the issue is not fixed yet.
Jun 8th, 2018 8:27pm