I got a new cell phone. I logged into my account on google play to listen to my music a...

GetHuman-haykvame's customer service issue with Google Play from June 2018

Help with my Google Play issue
Listen to my music ... I got a new cell phone. I logged into my account on google play to listen to my music and it said I had too many devices connected (only had two...) so I deauthorized them and I still dont have access to any of my songs cannot play them or download them. I almost regret playing for it now:(
I don't have any unauthorized devices but I still can't listen to my music & it still says I do?
I trust that Google Play will make this right and come up with a resolution that is fair.
Tried logging out and logging back in uninstalling and reinstalling the app along with refre****ng it a couple times
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Google play music
Customer service issue
Reported by GetHuman-haykvame
Jun 1st, 2018 - 18d ago
I have an issue with Google Play too
Fixed
Seen by 13 customers so far
Similar issue to 474 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-haykvame started working on this issue
Jun 1st 10:20pm
GetHuman-haykvame indicated the issue is not fixed yet.
Jun 2nd 2:25am
GetHuman-haykvame indicated the issue is not fixed yet.
Jun 2nd 2:26am
GetHuman-haykvame indicated the issue is not fixed yet.
Jun 2nd 2:27am
GetHuman-haykvame indicated the issue is not fixed yet.
Jun 2nd 2:29am
GetHuman-haykvame indicated the issue is not fixed yet.
Jun 2nd 2:30am
GetHuman-haykvame indicated the issue is not fixed yet.
Jun 3rd 3:16am