I recently got a new device and did something wrong. I'm now not able to access my lege...

GetHuman638476's Recover Account issue with Google Play from April 2018

Help with my Google Play issue
The issue in GetHuman638476's own words
I recently got a new device and did something wrong. I'm now not able to access my legendary heroes account. If possible, may I receive a copy of the last store purchase for that game? It's in my history, but I need the official receipt for tech support to try and reestablish my account. Thank you.
GetHuman638476 did not yet indicate what Google Play should do to make this right.
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Google Play

Recover Account issue
Reported by GetHuman638476
Apr 28th, 2018 - 8 mons ago
I have an issue with Google Play too
Fixed
Seen by 7 customers so far
Similar issue to 14676 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman638476 started working on this issue
Apr 28th 9:58pm
GetHuman638476 indicated the issue is not fixed yet.
Apr 29th 3:12am
GetHuman638476 indicated the issue is not fixed yet.
Apr 29th 3:14am
GetHuman638476 indicated the issue is not fixed yet.
Apr 30th 2:44am
GetHuman638476 indicated the issue is not fixed yet.
May 18th 1:13pm